1 reviews | Active since Jun 2014
BAD SERVICE AND ROBBING BUSINESS
<p>VODACOM STILL OVER CHARGING ME</p> <p>I’ve been reporting to Vodacom my problem and they are not prepared to help me. I have noticed that Vodacom has been cheating me with 543.00 for the past 10 months. My contract with Vodacom was that I will have to pay 208.38 for 24 and they have been charging me more than that, about 332 or more. I’ve got proof of statements with me. Thus starting from 21 August 2016. They are owing me 543.00 and they tell me that my account is in arrears hence for the next 2 months I am not going to pay and I am going to pay on the third month from now the amount of 125.34 and on the 4th month, I will start paying 208.33 until the end of my contract. I no longer trust Vodacom and I will never again open or upgrade my contract with Vodacom. And I will not encourage my friends and family member to open contract with Vodacom's. I am hurt enough. I will never ever rate Vodacom with 5 stars, I made a mistake in my previous review</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
