BAD SERVICE AND ROBBING BUSINESS

<p>Vodacom employees make me a fool. I lodged a comp regarding their poor service. I am repeating the same complaint since they never helped me. In August 2016 I went to Maponya Mall to upgrade contract, then the agreement was that I am going to pay 208.33. The package includes promotion, hence they overcharged me since then. For instance, on August 21, 2016, they charged me 400.00, in September 333.00, October I paid 155.00, November 252.00, December 0.00, January 2017 438.00, February 209.00. March 209, 00, April 209.00, May 209, 00 June 209.00. Total amount I have paid for all these months is R 2623.00 and the money I supposed to pay is 208.33X12=R 2288.00. Vodacom owes me R 335.00 but they tell me that my account is in arrears. It is their account that is in arrears, not mine hence at the end of this month I am not going to pay I will pay next month an amount of R81.66 and from the third month I will pay 208.33 as was agreed upon.</p>