OM
Onalenna M
1 reviews | Active since Nov 2009
27 Aug 2025, 13:49
Bad service and regret
Unfair credit reporting even though account is cancelled. I cancelled my WIFI contract effective 1 February 2025, but they continued to update my credit report negatively even though i cancelled and my contract was on a month to month basis.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
28 Aug 2025, 07:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Aug 2025, 07:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team