Bad service and products

I bought a HUAWEI laptop on Saturday, upon me trying to set it up. The laptop stated that the is no boot device, I took the laptop back on Sunday for the store to check it, I was told that the systems are offline. Went back on Monday. I’m told that I must book in the laptop with HUAWEI, myself ,a brand new laptop is already being booked in , I haven’t had the luxury to even use it , now I must book it in . This is honestly a serious inconvenience to me, the reason for this purchase was to help me elevate my problems , but this seems to be adding onto them. I’m quite disappointed at the service and the product that I’m receiving. This is not the first something like this happening ,it happened to my phone which I purchased two months ago, what is really going on with the products you are selling, because they seem to cause a inconvenience to my life , and got them to honestly elevate my problems, my school is on hold, because I must wait for a book in that needs to placed. I’m upset and frustrated.