BAD SERVICE AND PLANNING

My wife recently switched to LTE Business with Vodacom due to a move. Both her and I need a good speed line and their is no new adsl and no fibre in the town we moved to. We are literally across the road from the tower. I can stare out the lounge window and the tower looms clearly. The sad thing we have had Deterioratingly bad speeds sice our connetion. It seems it is no use complaining. Examples: My wife asked for services to be added. She did an online application. These just mysteriously vanished. -It has taken over three months to get a simple answer regarding VOIP. -We have asked why we cant get a better ping, we are lucky if we can even get through and then not be dropped half way through your enquiry. NOT once or twice but consistantly now for three months. -There is no full size shop here in our small town only and agency and they have had problems getting support. So 3 months later we still have no VOIP line. -Then when we are about to go on lock down and documents need to be sent so we can published them for the community Vodacoms system almost comes to a halt. I am getting speeds less than what I would get if I was using the old dial system. They have had days to fix up and get ready, but when they cant even supply good service under normal circumstances how are they going to even come near meeting the need under exceptional circumstances. They take a presons money but then dont deliver. For all those suffering the fate of bad service it might be time to unite our efforts in a joint class action suite against them. One person cant afford challenging them in court but if we threw our resources into a pool, we stand a chance. We need to start holding the large coporations accountable. They dont even care whne they recieve bad ratings on Hullo Peter. I have read and encoutned numerous accounts of peoples complainst and no resolution. Sift through the comments on Hullo Peter and it is clear they do not care. ( apologies for text, grammatical and spelling errors, the review pane is very small which makes it hard to check for errors.)