1 reviews | Active since Jan 2017
Bad Service and NOT even trying to change for the better wrt service...
<p>I have been on this page previoulsy hating every minute and second of it. </p> <p>But here I am back again... Same problem -VODACOM...</p> <p>I was sent a sms to say my debit order will be desucted even though the system should reflect that I am in credit with them...please tell me how do I fix the slow in the system and why the system is not updated with the amount...</p> <p> </p>
While I was on the phone with the Consultant and on hold, the line suddenly went off... No callbacks, nothing. I waited for an hour...
While I was on the phone with the Consultant and on hold, the line suddenly went off... No callbacks, nothing. I waited for an hour...
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
End of business day have passed and no contact from a consultant as yet. Hopefully I will be compensated for my patience with this whole senario over the last 6 months of excuses and fowl service I have been receiving...
End of business day have passed and no contact from a consultant as yet. Hopefully I will be compensated for my patience with this whole senario over the last 6 months of excuses and fowl service I have been receiving...
As per telephonic discussion,feedback provided.
As per telephonic discussion,feedback provided.