BAD SERVICE AND NO RESULTS !!!
<p>I have Vodacom/Cellsure Insurance on my iPhone, i phoned the insurance to find out what the procedure would be to repair my broken phone. I booked the phone in at VODASHOP BROOKLYN, 7 days later i received my phone back, no repairs done, and 8 days frustration. My phone was sent to Potchefstroom and there were a communication problem. My phone was sent back to Brooklyn through Potchefstroom who made a mistake by saying there were tracking software active which wasnt true, we disbaled all the iphone tracking before we sent the phone to them. This resulted into me taking my phone to VODACOM MIDRAND and waiting more than a hour to be helped. THIS TIPE OF SERVICE IS NOT ACCEPTABLE...... </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
