VM
Vanessa M

1 reviews | Active since Jan 2017

31 Jan 2017, 10:07

bad service and no network

<p>I have been trying to get VOdacom to fix my internet connection for a month . I use an Iphone 6s and my network goes from 3G to no service. They have been calling me but not fixing my settings . They are useless and *********** . I put someone else's sim card into my phone and their simcard was on LTE and I want to cancel my contract and they are giving me the run around . </p>

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Replies (1)
Vodacom
Vodacom's reply31 Jan 2017, 11:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team