TB
Teri-Anne Bridger
1 reviews | Active since Jun 2019
01 Jan 2021, 16:29
Bad service and no feedback
SR***
Good day to date Vodacom has not come back to me about the fibre which is not up to standard it should be 50mps by 50mps to date, it has never worked as such. At the moment .36 mps. download and 1.69 mps upload and I don't agree with paying for fibre which is not working properly.
I hereby give notice I will not be using Vodacom going forward and once my mobile contract expires I will also be cancelling the 3 mobile contacts.
Kind Regards
Teri-Anne ***
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Vodacom's replyOfficial
02 Jan 2021, 10:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jan 2021, 10:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team