bad service and no feedback

no help in migrating my fibre line. i have spoken to numerous people including Noku from the support call centre who have all been very unhelpful. the request was partially completed and when i made them aware of a mistake in the line speed i have not heard any response since.

i have sent over 10 emails and made just as much calls to the call centre,.

each time it gets escalated and not resolved. i need a manager to step in and take accountability to get my request completed.

its very disheartening the service i am receiving.

please can my fibre line be migrated.