Bad service and liers

<p>First week of March I contacted vodacom contracts department wanted to settle my contract account, when I was still telling the consultant regarding my call he then convince me not to cancel the contract rather upgrade it I then told him that I know I can only upgrade it in May he then advise me that he will do some magic which I don't know about it,so I let him proceed with it the deal which he told me about was am going to pay R249 of which on my previous contract I was paying R199 so I agred to take the package.In April when i receive my statement the bill was R338 I then call again to find out what's going on the other consultant told me that am being billed for the old hand set and the New one I asked why because If I knew I was going to be paying for two phones I wasn't going to take it she then apologize for the inconvenience which am ****ed to hear .after our tele conservation I asked the lady for how long am I going to pay for this old handset, she then advise me that by the end of May its my last installment which is not a problem.what makes me angry now is that my June installment is still R338 and when I contact Vodacom customer care they are telling me that I will be paying for the old handset until August. do you think If I was thinking straight I was going to take the other package?I don't know if you're a consultant you have to lie to your clients so that you can get whatever insensitive they get.how can people be so cruel and think for themselves only this is a ******* I have been with Vodacom contracts for the past four years I never experienced this.I need them to investigate this as everything we talk about its being recorded and whoever I spoke to to be dealt with. I will never advise any member of my family or friends to take contract with them .</p>