Bad service and lack of service from Vodacom and wasp

After 15 years at Vodacom i am sorry to say that their service has got so bad, that they do not know how to handle complaints or help the customer at all. After my last post on hellopeter they still pass the buck to Wasp services. To my horror i see that this month they also want to bill me for Wasp services. Vodacom wants them Wasp Services to pay back the money. Like i said Wasp did not have my details....Vodacom had so its Vodacom responsibilty to fix the problem But NO instead of fixing and helping a loyal customer they pass the buck. So in total Vodacom owe me in including this month over R5000. Of which Wasp is willing to pay R2 310 but what about the rest?? They Vodacom tell me phone Wasp please they do not answer the phone!! It looks to me that you pay pay and when their is a problem they do not care. I have given Vodacom till 12 pm today to fix the problem, and if not fixed i will cancel my contract today. Stop my debit order. Will pay for this month usage at the store and go over to Cell C. I am sorry i have given Vodacom ample time to fix this problem actually 2 weeks to be exact and they just refuse to help. So lets see when i cancel my contract will they help me.