Bad service and *********** staff

Two days ago I app**** for a new contract and I was told that the application would be sent away for approval.I was promised a call with the feedback. Instead I had to call myself as I had heard nothing from them.Only to be told that the consultant who assisted me (Liam) never uploaded the necessary documents.This had lead to a waste of my time and is an extreme inconvenience.<br> Heinrich then followed up and uploaded the documents and he also promised to call me with feedback.<br> A process which is suppose to take 24 hours is taking up to 3 days because of you staffs incompetence and negligence.<br> Clearly they arent interested in my business and i should shop for a cellphone somewhere else