Bad service and incompetence
<p>My issue begins with a request to switch my debit order refused by Vodacom I had to contact then directly after much struggle their call centre assured me new bank details was updated still my old bank acc was debited after the ordeal I called cust Care and got through to Gabriel very unhelpful and rude told me the mess was not his problem and refused to put me through to his manager and kept muting our call to date my details are still not updated it's impossible to receive customer service from Vodacom's ***********,rude and unhelpful staff.their service sucks!!!!!!!!team leader Tsietsie Zikalala</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
