1 reviews | Active since Oct 2016

13 Oct 2016, 14:20

Bad service and harassment

<p>After failing to sort out things over the phone due to not being able to get hold of the correct and/or competent people, Vodacom has now decided to bombard me with voice recorded calls to pay for something that they reimbursed me due to their network failing.</p> <p>Not one person from Vodacom has contacted me back yet, so either the *********** ones are not logging the requests or the rest (Management) just don't give a ****.</p>

0
Replies (1)
Vodacom
Vodacom's reply13 Oct 2016, 15:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team