Bad service and *****

<p>Vodacom your service is so poor. I am really tired of calling you. My first call was on the 14th of Nov 2016 to give you guys a notice to cancel my contract. I spoke to a lady by the name of Lebo whom she promised that the contract will be terminated in Dec and she offerred me 1GB of data for R85 a month and I accepted it. She made it clear that I will start receiving it in Dec but I never received. In Jan Vodacom took money from my account. I then phoned again on 9 Feb and I spoke to Kgomotso. She was so friendly and she gave me assurance that Vodacom will not debit end of Feb and she even offered me a better package of 1GB for R79 which I accepted but when I check my statement today Vodacom still continues to debit for a contract which I cancelled in November. This kind of service is really disappointing. I hope that someone at Vodacom will resolve this once and for all before I find an E-mail addresss of their CEO. Even at MTN I experience the same kind of service. Not right!!!</p>