TF
Theodor F

1 reviews | Active since Feb 2016

22 Feb 2016, 09:29

Bad service and fees charged

Dear Vodacom<br> <br> For charging my partner a R100 for a rejected debit order i would like to make you aware that you will be loosing 3 contracts at the end of the year when they expire. Your call center staff was unhelpful in resolving the matter and preferred to pass the buck around. I fell it is blatant ******* and greadiness to charge people for a rejected debit order. YOU ARE NOT A BANK!!!<br> <br> Regards<br> A disgruntled soon to be ex customer

0
Replies (1)
Vodacom
Vodacom's reply22 Feb 2016, 15:26
Official
Hello tafaulmann,

Thank you for notifying us concerning the query. We have tried contacting you but unable to get hold of you. We have responded to your email address regarding the query and the way forward. Regards, Yunus