1 reviews | Active since Sept 2016

26 Dec 2016, 20:56

Bad service and false promises

<p>I subscribed to a 2gig month to month data bundle from vodacom on the 9/12/2016 and I was billed for it but never received the data. Where I call the call centre I'm told that my call is logged and a specialist will call me. But no one has even bothered to call me, bare in mind that the same incident happened to me in February earlier this year, they never bothered to assist me till I wrote to hellopeter, these guys (vodacom) and corn artist and they hire *********** call centre agents. I wouldn't recommend anyone to to purchase a phone or have a contract with them because they will rip you off.</p>

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Replies (1)
Vodacom
Vodacom's reply27 Dec 2016, 07:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team