Bad service and fail to reward me with a voucher AB

Item: Vodacom
Rating: 1
Author: Mokgethi R

I have a very bad service from vodapay.. I reached the reward goal and the supposed to rewarded me and fail and I waited for 7 days and still no feedback and or on the 8day consultant on chart platform ask my questions for almost 45 minutes without any help

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Replies (1)

Vodacom's replyOfficial

15 Feb 2024, 14:01

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply15 Feb 2024, 14:01

Official