BAD Service and Empty promises

<p>Hi,</p> <p>I got a call from an agent a couple of weeks back stating that my monthly spend is above normal usage and that i buy data bundles regulary. The agent then explained that they would migrate my package to a smart m from a smart s and that there will be an additional charge for remainding months of my contract. They also advised that i WILL get a 1GB of data every month. All this will kick in on the 1st October. I agreed to this and i got my migration order 1- ********** 1124. I checked my data balance regulary and i havent received my 1gb data i was promised. I called the call center and they no nothing about my migration and gave the ********** to call. i have been trying ever since. This number just rings and rings. Please ensure that my 1gb of data gets loaded immediatley or change my contract back to the smart m. This is really bad service.</p>