1 reviews | Active since Jul 2011
Bad Service and damaged phone
I had a cracked screen on my LG G2. - I took it in to Vodacare in Alberton to get a quote. I was told I'd be contacted later that day. I was not contacted. So the next day I tried in vain many times to call them. No answer. <br> <br> Eventually I called another vodacom store in the area to get a cell number of someone working there. <br> <br> They sent me a quote twice (apparently) to the wrong email address. (Even after I wrote it down for them once and dictated it another time on the phone.)<br> <br> I'd had enough. (Still no quote).<br> <br> The next morning I take time off work to go and collect my phone. I'm then told. \No. Sorry. We are moving shop and your phone is in transit to the new store."(No mention was ever made of this.)<br> <br> Later after kicking up a fuss I collected the phone (which was left open.) - So I took it to another repair store for a second opinion only to me told that the previous person (Vodacare) who opened my phone had broken 2 of the locks/clips to put the phone back together.<br> <br> I was also told that the sensor used to switch the screen on and off during calls had also been damaged by vodacare too!<br> <br> I won't ever use vodacare again."""
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Please note that a consultant will make contact with you in due course to assist with your query.
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Consumer Website Team
