BAD SERVICE AND CONTRACT BREACH

An *********** staff member who was selling me a contract laptop did not explain all the terms and charges of the contract until the time when I came to the shop to pick up my laptop. The contract was done and signed on the 15/09/2015 and I went to the shop today to try and pick up my laptop. I was told that there will be a R105 charge I would have to pay and on top of that I would have to pay an additional R97 on the 17/09/2015. All of this was not explained to me in time so I made no arrangements.<br> <br> Because of this I have suffered a huge loss because I am falling behind on my work which I was going to use the laptop on and the Costa of going up and down trying to get this laptop. I have also suffered an inconvenience of not signing up with another company because I was hoping Vodacom Musgrave would treat me fairly.