JS
Jacobus S

1 reviews | Active since Apr 2017

26 Apr 2017, 10:38

Bad service and charges on account

<p>I tried to have my address changed for the past two years, without any response.</p> <p> </p> <p>It seems that there are certain charges on my account, that I have no knowledge of, and</p> <p>there is no-one who wants to explain what these charges are for.</p> <p> </p> <p>No e-mail address are available, where I can file my complaint.</p> <p> </p> <p> </p> <p> </p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply26 Apr 2017, 11:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team