BAD SERVICE AND CALL CENTRE

Bad service received from your call centres, i'm from Port Elizabeth, your staff at the Summerstrand branch at the PNP Centre is pathetic, no customer acknowledgement when entering store, my husbands account was paid online but suspended and never reinstated till now saying account is in arrears. your service is just really so terrible how you keep you business afloat i have no clue. Business type like yours needs to focus on CUSTOMER SERVICE as being your first priority but no it seems like the customers come totally at the end of the process. Disgusted in the bad service very disappointed customer.