jM
junior M
1 reviews | Active since Feb 2020
10 Oct 2022, 13:32
bad service and billing
a huge discrepancy in my billing and i have called the call center many a times but none is willing to assist but the keep sending me message that i should pay. i visited vodaworld and was assisted by Meshae Knight unfortunately 7 days later i'm sitting with the same problem no one is willing to assist yet the problem is there.
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Replies (2)
Vodacom's replyOfficial
10 Oct 2022, 14:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Oct 2022, 14:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
jM
junior M's updateReviewer Update
10 Oct 2022, 14:07please make sure that whoever will be contacting must have gone through my statements because i'm not explaining my query again i've done that more than 20 times.
jM
junior M's update10 Oct 2022, 14:07
Reviewer Update
please make sure that whoever will be contacting must have gone through my statements because i'm not explaining my query again i've done that more than 20 times.