CP
Carol P

1 reviews | Active since Aug 2015

21 Aug 2015, 10:51

Bad Service and Bad customer care services

I have been battling with Vodacom for the past month and I don't know how many time I have called this past month. I get error massage that status that I'm unable to send massages or use the Internet this is ridiculous like I pay close R500 a month for absolutely bad service and the data runs out like no body business and another thing I'm so flabbergasted by your call centre people it's is such a battle to find anyone who knows what they doing and last night I'm on the line and this ladies assist me she's busy speaking in her language an<br> d cursing...like really now what is this ? I'm so over Vodacom.

0
Replies (1)
Vodacom
Vodacom's reply21 Aug 2015, 10:57
Official
Hello Carol90,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM