Bad Service and Bad Attitude

I have taken out a new contract with Vodacom direct 2 weeks ago, and after numerous delays, the device was finally delivered, just to discover they delivered the incorrect sim. More days went past and finally received the correct sim and now STILL waiting for the new sim to be activated. More disappointing than all the delays is the bad attitude from the staff working at new accounts and actiivations. Thabo has lost interest in my query and is not returning my emails nor calls and the lady in activations made me hold the line for over 20 min with response. The only feedback she gave me is that I was lying when I said that I did not receive an invoice with my phone, which I did not, and that she was not interested in helping me any further. I, to date, have not received any details regarding my new contract which I have requested numerous times. The 082-111 number never works so there is no way to speak to anyone to get anything resolved. I would advise to stay away from Vodacom if you are interested in being connected or receiving any type of service.