Bad Service and attitude by consultant

At about 950 am I called customer care with regards to mymeg billing query. I spoke to the above named consultant, Siyanovega Nube (if this is the correct name provided to me). Throughout the coversation he displayed a lack of interest and exremely bad attitude and customer service etiquette. I told him I had a query on a specific invoice number and when I asked him if i should give it he told me no he can see then 2 minutes later he still asked me which invoice. I explained the problem and I told him to check on the system but he never answered my problem and kept telling me I used the data. This is when I knew he was not customer orientated and requested to speak to a manager which is when he asked me \Do you have a problem with me"and said his manager is busy. I ten asked him for a refernce number for my call as he was supposed to log a service request and all he told me was to use my account number whichi I knew was not correct. I am appalled that Vodacom would employ people like him in him industry. I want a public apology by him and his manager and would like to know how he will be dealt with as we do not expect this kind of treatment. """