Bad Service and app userbility

<p>I recieved a bill from Vodacom stating i owe a total of R2400, On my 5gb data plan.</p> <p> </p> <p>When i called to find out why it is so high, Meant to be around R300. I was told i was being charged for out of bundle rates. I queied it and went onto my vodacom app and vodacom.co.za webpage to check. Both said i have 4gb data available. When asking about that the representitive i spoke to said it is my 5gb night owl data that is showing.</p> <p> </p> <p>I find that to be absurd as it is a sepeate data addon from vodacom. it should not be shown in conjuntion with my initial 5gb anytime data i recieve. I have pictures it just says 4.75gb of 15gb available. Not 4.75gb of 15gb night owl available.</p> <p> </p> <p>I thought i had enough to carry on using yet it was just running my bill up and vodacom instead of cutting it off just let it run so i get charded nearly R3000.</p> <p> </p> <p>The different data bundles anytime / nightowl should be shown on seperate graphs as to not confuse and trick people insto spending more money. I also logged a complaint via email and verified it and have not recieved a response in over 72 hours.</p>