Bad Service an Understatement

This is my 2nd post on this website. 1st response will attend to your query and that was it.<br> Send tablet for repair on 9 December 2014. To date my tablet is not fixed. It was sent from Johannesburg twice without being repaired. Management and the CRM Manager do not return any calls or emails but Vodacom is quick to take my money at the end of the month. Any one can make a mistake but same mistake twice in a row? And no one phoning and telling you what has happened. When you enquire on certain issues you get told Management is dealing with the matter internally. Every time I get an sms your handset has been booked in then I have to phone and query. For 3 months I have been paying my account. I cannot access my tablet nor my data. Can somebody please advise me who I can talk to either have my tablet fixed properly or have it replaced? So much for 5 to 7 working days. <br>