1 reviews | Active since Jan 2018
Bad service an incorrect billing
I'm unhappy with this bad service given by this VODACOM... IV been first an formostly billed wrong every month ever sins a consultant have added two insurance to my cell phone contact an IV only request for one IV also got the proff of what IV signed for... Secondly now I'm experiencing wrong billing to my account my invoice staments dnt correspond to what vodacom want to debit from me.... IV been celling an seeking for help with this problem witch is not even my mistake the company vodacom it self has put me in arries I'm now unable to do many things in my life as for now my name is not in the clear... Because of them I'm really unhappy with this I now have to sacrifice my time money an effort it's going on 4 to long... An I'm not willing to face this everyday/month.... I dnt think it's fair, how manytimes do I even have to cell before my problems get fixed... What I want from vodacom is to clear the mess an my name that they have dragged through the mud... I also want to cancel this contract because it's been proven that I'll have to face this over an over I'm also now unable to use my Huawei P8 that they have blocked... When will this ever end.. "I WANT VODACOM TO CLEAR MY NAME BECAUSE THEY CAUSED THIS MESS" CELL NUMBER ********** 693 ALTERNATIVE NUMBER ********** 181 AS MY VODACOM CONTRACT SIMS ARE SOFT LOCKED....
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
The reported instance has been reviewed and addressed;
Kindly refer to our correspondence communicated.
Best regards
Vodacom Consumer Websites
The reported instance has been reviewed and addressed;
Kindly refer to our correspondence communicated.
Best regards
Vodacom Consumer Websites
