1 reviews | Active since Aug 2016

11 Aug 2016, 14:23

Bad Service all round

<p>My number was deleted on their system without me knowing. I reported on the 28 July 2016.</p> <p>This has not been solved to-date. I've been transferred from pillar to post. I even called the office of the CEO</p> <p>and I was promised that my problem would be resloved ASAP but to my surprise even that office was NOT helpful at all. Customer service does not exist at Vodacom.</p>

0
Replies (1)
Vodacom
Vodacom's reply12 Aug 2016, 05:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team