GC
Grand C
1 reviews | Active since Jan 2021
27 Oct 2022, 10:44
Bad service again from vodacom
Vodacom fibre is so bad when it comes to sending people to come fix a line that's broken or need to be moved,one agent to the other...explaining the same thing over and over again...already waiting a week to come back to me only to talk to someone now saying he will call me back before he goes home today,he's experiencing an error.i feel like they mark you on the system because of the transfers or the hold.how difficult can moving a fibre line from one section of the house to the other Vodacom.why do you need a month for that?
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Vodacom's replyOfficial
27 Oct 2022, 12:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Oct 2022, 12:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
GC
Grand C's updateReviewer Update
29 Oct 2022, 18:48Thank you vodacom for your 5 star response with sorting out our fibre line.i will never stop doing business with you,You guys are the best at what you do,thank you
GC
Grand C's update29 Oct 2022, 18:48
Reviewer Update
Thank you vodacom for your 5 star response with sorting out our fibre line.i will never stop doing business with you,You guys are the best at what you do,thank you