SE
Stefan E
1 reviews | Active since Oct 2018
18 Mar 2022, 14:40
BAD SERVICE AGAIN
I did an online order in February to add a new line to my existing account. After about a week with me following up Vodacom converted it to an order ***. It has been pending since then despite 2 confirmation calls from vodacom. No-one seem to now why it is still pending or is 4 weeks normal to complete an order for vodacom?
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Vodacom's replyOfficial
19 Mar 2022, 10:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Mar 2022, 10:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team