1 reviews | Active since Sept 2016
BAD SERVICE!!! AGAIN!!!!!!!!!!!!!!!!!!!
<p>I was contacted this morning and offered to migrate to a flexi 500. I then called to cancell a month to month 1G service and the wheels came off. I was sent from pillar to post. I then asked for clarity on a few questions regarding the migration process to the flexi 500, i was told to phoe upgrades, then upgrades said call customer service then customer service said upgrades and so it went...during all this the call dropped several times and the last attempt ended with "the number you are dialing is currently unavailable" the staff are not at all concerned about customer service and have not got sufficient knowledge. I was not even greeted by one of the agents, he ansnwered by stating his name. </p> <p>I still have not had any of my queries resolved and again am apauled by the service offered by Vodacom.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
