BAD service - AGAIN
<p>I've cancelled my contract with vodacom (2 phones) and requested that both phones be diverted back to pay as you go. Only 1 phone has been diverted and the other one blocked. I'm highly upset because I use the phone for business and because somebody didn't do their job I'm losing business. I've phoned vodacom shop in Lydenburg over and aver again, my son went there to see if he could get them to solve the problem, but, al we get is " we will let you know" There shouldn't have been a problem in the firs place!!!!!!! This is NOT the first time that I have problems with Vodacom to cancella contrac after completion. It is PATHETIC !!!!!!! I need my phone in working order NOW!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Niemand het my nog ge****ak nie, inteendeel, ek het nou al hoeveel oproepe gemaak en was al hoeveel keer by die vodacom winkel maar niemand neem verantwoordelikheid vir hul fout nie. My foon is nog steeds nie reg nie. Die laaste oproep is ek gesê dit is 'n sisteem fout van vodacom se kant af. Maak dit reg !!!!!!
Niemand het my nog ge****ak nie, inteendeel, ek het nou al hoeveel oproepe gemaak en was al hoeveel keer by die vodacom winkel maar niemand neem verantwoordelikheid vir hul fout nie. My foon is nog steeds nie reg nie. Die laaste oproep is ek gesê dit is 'n sisteem fout van vodacom se kant af. Maak dit reg !!!!!!