KS
Kasifa S
1 reviews | Active since Nov 2022
09 Nov 2022, 10:20
Bad Service
I took a fiber contract with vodacom and vumatel is the infrastructure provider . I have been requesting for my line to be released because we are unable to connect 2 lines to the same address. The home owner wants to install fiber and its been more than 2 months and no release yet. Is there any way that I can take this further? They just send me new reference numbers everytime I ask for updates.
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Vodacom's replyOfficial
09 Nov 2022, 12:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Nov 2022, 12:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team