Bad Service

My LTE Business contract came to an end by Feb. 2025. I contacted Vodacom and the lady helped me with information to a new contract. on 20 February I was informed the the expired contract needs to be cancelled and that will only happen at the end of March 2025. I immediately informed Merisha Naidoo that the new contract should only start from the 1 st of April. She never gave me any answer and i received an invoice for 2 contracts in the beginning of March. Through several emails I was promised by her that the contract is cancelled and the invoing would be corrected. The unused modem was collected from my home. At the end of March she said that I should go directly to a vodacom shop and not purchase the new contract on line. I went to Vodacom Mall at Reds where Gavin gave me a new contract and promised to follow up on the cancellations done by Merisha. It never happened and he has not answered any of my calls. Today I received an invoice for May with 3 contracts invoiced. Non of the cancellations were done and a lot of promises are made . As a dedicated client of 30 years, I am disgusted and very dissapointed in the service I received. I call on Vodacom to please honor their promises and sort out the mess .