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Pheleka M

1 reviews | Active since Dec 2022

13 Jan 2025, 11:19

Bad Service

I have been waiting for the promised communication from a vodacom consultant after I have complained about the bad service I received after buying a Samsung TV with them till to date. There's no joy in doing business with Vodacom. It's a complete frustration. I regret doing this top up.I wish other service providers can do the best in providing these services, so that we port to them. 😡😡😡😡😡

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Replies (1)
Vodacom
Vodacom's reply13 Jan 2025, 12:16
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team