rH
riana H
1 reviews | Active since May 2015
29 Jan 2023, 13:51
Bad service
Really bad service we want to do a sim swop and they asked for the last 5 number. No one will remember who phoned Last or who we phoned. Now the don't want to do a Sim swop this is really pathetic. We got proof of residence and id now my number and still no service the consultant sits on her phone and ignores us.
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Vodacom's replyOfficial
30 Jan 2023, 08:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jan 2023, 08:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team