Bad service

The systems are so bad , all departments do not communicate with each other . I spent the whole day trying to sort out my Vodacom Fiber account issue and still no solution. They even made me apply for the new account that i was not meant to do due to lack of knowledge from STAFF in various departments . Department do not even communicate with each other . there is a lot of assumption.

After the account department on *** advised that my account will be active between 2 to 5 hours then i call the technical team at 19H20 only to be told my account is deleted and account had advise there is nothing like that the account still does exist.

They need urgent training because it is like blind leading the blind .