MB
Mart-Marie Both

1 reviews | Active since Aug 2024

27 Nov 2025, 09:40

Bad Service

My Phone number has been given out to another person, and I can't get help in resolving this problem. I am using this number as a business phone number, and they do not want to help me; The consultant forgot about me and are chatting with his friends instead of calling her manager.

She told me to Call the person who allegedly have my number and ask her to stop my number.

This number has been given to a government official and Vodacom is just saying that they can't help.

0
Replies (1)
Vodacom
Vodacom's reply27 Nov 2025, 09:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team