Bad Service

I would never recommend Vodacom to anyone. Our company changed the banking details as the end of March 2022. We received a email stating that the account was changed successfully. At the beginning of May, our services were disconnected from ALL our company phones. We contacted them only to find out that their accounts department, did not activate the new account number. They were very sorry for inconvenience and activated our services again. Today, our services were disconnected once again, the reason this time was that they entered one digit to short on the account number. After being on the phone with the 3 times in total approx. 4 hours of my day has been wasted on trying to get them to activate our lines again. I have requested a apology letter - but all I was told, I must send a mail and keep on escalating the mail so that someone would eventually answer my request.