HK
Herman K
1 reviews | Active since May 2021
17 May 2021, 14:16
Bad service
Very bad experience. After 20 years with Vodacom and in November 2019 I ported my only number from Vodacom to MTN. Today more than 18 months later in May 2021 I stlll have missed payments reflected on my credit report from May 2020 to Aug 2020 by Vodacom. Numerous mails to their legal department just gets ignored. How can this be as the service was not usable at all.
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Vodacom's replyOfficial
17 May 2021, 15:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 May 2021, 15:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team