LS
Lilly S
1 reviews | Active since Mar 2021
09 May 2026, 10:37
Bad service
Vodacom is ****ming me, I upgraded my phone that was due for upgrade and Vodacom upgraded the number that I did not agree on because they want to charge me for the 2 phones, so now I must pay for 2 phone and that’s not what we agreed on, and I wanted to upgrade for iPhone 17pro and they delivered iPhone 17 pro max , they are ****ming people for them to make more money
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Replies (5)0
Replies (5)LS
Lilly S's updateReviewer Update
09 May 2026, 10:38Bad service from Vodacom
LS
Lilly S's update09 May 2026, 10:38
Reviewer Update
Bad service from Vodacom
Vodacom's replyOfficial
09 May 2026, 11:44Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 May 2026, 11:44
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
LS
Lilly S's updateReviewer Update
19 May 2026, 09:37I received a call from Vodacom and informed me that the mater will be submitting to dispute and still waiting for their feedback
LS
Lilly S's update19 May 2026, 09:37
Reviewer Update
I received a call from Vodacom and informed me that the mater will be submitting to dispute and still waiting for their feedback
LS
Lilly S's updateReviewer Update
27 May 2026, 11:31Vodacom said dispute will take 7 working day, but there’s no response from them is now 14 wo
LS
Lilly S's update27 May 2026, 11:31
Reviewer Update
Vodacom said dispute will take 7 working day, but there’s no response from them is now 14 wo
LS
Lilly S's updateReviewer Update
10 Jul 2026, 10:53Vodacom I’m still not happy the matter is still not resolved they are still billing me for the phone that I’m not even using,
LS
Lilly S's update10 Jul 2026, 10:53
Reviewer Update
Vodacom I’m still not happy the matter is still not resolved they are still billing me for the phone that I’m not even using,