NM
Nonjabulo M
1 reviews | Active since Apr 2022
09 Apr 2022, 06:43
Bad service
I think upset would be an understatement right now. I lost my phone and did a swimswop last week Saturday and even today the simwop is not done. Better more they have blocked me from calling the call center because of a lot of phone calls from my number. I need this fixed right away. I have 2 contacts with you which I'm paying a lot with the insurance as well
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Vodacom's replyOfficial
09 Apr 2022, 10:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Apr 2022, 10:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NM
Nonjabulo M's updateReviewer Update
09 Apr 2022, 11:14Please ask them to contact me on *** since they don't want to swim swop my number
NM
Nonjabulo M's update09 Apr 2022, 11:14
Reviewer Update
Please ask them to contact me on *** since they don't want to swim swop my number