TC
Thabani C

1 reviews | Active since May 2023

07 Feb 2024, 16:55

Bad service

I reported last year that I am no longer working but I will continue to pay for my contract until it expire. The contract came to an end but they are still billing me while there is no service or data received. As from last year I have been complaining about their network issues but nothing was done. I continued to just for the contract to come to an end, they are still billing me for no reason. The invoice you sent me, what will I be paying for, you canceled the debit order last and doing deposit.

0
Replies (1)
Vodacom
Vodacom's reply08 Feb 2024, 07:31
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team