BAD SERVICE

have 2 Vodacom contracts and have been trying to cancel these contracts since mid 2020 when they came up for renewal, each time i call Vodacom cancellations they try to offer me an upgrade or downgrade but try anything to prevent me cancelling the contract. finally after a few attempts i went into the Vodacom store to be told that the cancellation can only be done via the Vodacom cancellations number. so i tried that again {a few times} to no avail, i finally wrote to Vodacom customer care and to date, no body has contacted me, iv stopped paying the contracts, and recently got a call from some Vodacom collections company and so i explained my story and they told me to send them the email. i have done that however had no response. seems like Vodacom is wanting to retain customers and therefor use any ploy to prevent any contract cancellations. Very bad experience, will not take a contract with Vodacom again!!!!