NA
Najjemoenessa A
1 reviews | Active since Dec 2020
06 Jan 2021, 15:43
Bad service
An update on issue with Vodacom that was reported on the 30 December 2020. Unable to use Vodabucks. Since then have spoken to 3 consultants , Alida , Wendy , Una . Received a message from Craig to send a screenshot , not able to send. Problem still exists . Not sure what to do as i am not being assisted. Bad bad service
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Vodacom's replyOfficial
07 Jan 2021, 07:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jan 2021, 07:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team