LN
Leah N
1 reviews | Active since May 2021
14 May 2021, 11:43
Bad service
Vodacom insurance is offering bad service. I canceled an insurance premium in March 2020, they continued deducting until December after I logged a query with company. They promised to credit the amount deducted in January 2021. To date I haven’t received any payments. When I call the line they don’t answer. If it was the other way around I would be blacklisted. I can wait to cancel all my current contracts. Never again!
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Vodacom's replyOfficial
14 May 2021, 13:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 May 2021, 13:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team